Privacy Policy

At Essential Support for SME Ltd (“Company”, “we”, “us”, “our”), accessible from www.essentialsupportforsmeltd.co.uk, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

1. Information We Collect

We may collect and process the following information:
Personal details (name, email, phone number, business details).
Account information (if you register for services).
Payment details (when applicable).
Technical data (IP address, browser type, operating system, cookies).
Information you provide when contacting us via email: info@essentialsupportforsmeltd.co.uk.

2. How We Use Your Information

We use your information for:
Providing and improving our services.
Responding to enquiries and customer support.
Processing transactions.
Marketing and promotional purposes (where consent is given).
Legal and regulatory compliance.

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share information with:
Trusted service providers and partners assisting us in delivering services.
Legal authorities where required by law.
Third parties in the event of a business transfer, merger, or acquisition.

4. Data Retention

We retain personal data only as long as necessary to provide services and comply with legal obligations.

5. Security

We implement appropriate security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under data protection laws, you have the right to:
Access, correct, or delete your personal data.
Restrict or object to processing.
Withdraw consent where applicable.
Request data portability.
To exercise your rights, please contact us at info@essentialsupportforsmeltd.co.uk.

7. Cookies

Our website uses cookies. Please refer to our Cookie Policy for more information.

8. Contact

If you have any questions regarding this Privacy Policy, please contact us:
Essential Support for SME Ltd
Email: info@essentialsupportforsmeltd.co.uk
Website: www.essentialsupportforsmeltd.co.uk